CQI-IRCA PT236 QMS ISO 9001:2015 Internal Auditor Training (17962)

OBJECTIVES

• Understanding and effectively auditing the intent of ISO 9001 in the new Annex SL format

• Understanding the organization and its context

• Understanding the needs and expectations of interested parties

• Design and development controls

• Leadership and commitment for the quality management system

• Understanding risks and opportunities

• Determination of requirements for products and services

• Control of externally provided products and services

• Performance evaluation

• Identification and reporting of non-conformances in the process audit

• Evaluating corrective actions for root cause and effectiveness

• Auditing techniques including effective auditing of management

WHO THE COURSE IS FOR?

This course is designed for anyone who is responsible for developing, implementing, and maintaining a compliant and successful ISO 9001:2015 quality management system.

Pre-requisites:

The students are recommendedtohave the following prior knowledgebefore attending this course:

Management systems

Understand the Plan-Do-Check-Act (PDCA) cycle

Quality management

A basic knowledge of the concepts of quality management and the relationship between quality management and 

customer satisfaction

Understand commonly used quality management terms and definitions, as given in ISO 9001

An understanding of the requirements of ISO 9001, which may be gained by completing an CQI-IRCA-certified QMS 

Foundation training course or equivalent

COURSE CONTENTS

• The purpose, structure and significance of a QMS

• The terms and definitions used in auditing, including objectives, criteria and scope

• Auditor responsibilities and the audit cycle

• Planning and conducting audits of processes for which documented procedures do or do not exist

• Gathering and evaluating objective evidence

• Plan, conduct, report and follow up an internal audit of part of a quality management system based on ISO 9001, and in accordance with ISO 19011

• Gathering and evaluating objective evidence

• Audit reporting and follow-up