Understanding 8D Problem Solving Approach
OBJECTIVES
Every organisation has to deal with the problem poor performance, of defective or low-quality product. And hence, every industry ensures that it takes appropriate steps to improve their product quality.
Benefits of 8D method includes:
• Reduced customer problems
• Better understanding of true root cause(s)
• Permanent solutions
• Improved perfromance, quality control systems and control plans
• Improved systems to support product development, manufacturing and service
• Increased customer satisfaction and confidence in capabilities
• Root causes and results can be shared for future Failure Modes and Effects Analysis (FMEAs) and problem prevention
• Supply chain response consistency
• Better collaboration
WHO THE COURSE IS FOR?
8D model is a problem solving approach which is an excellent first strategy to improve performance, quality ,reliability and to address customer complaints
- Quality Assurance and Quality Control Personnel
- Engineering and Manufacturing Teams
- Operations and Process Improvement Teams, Cross-functional Teams, Project Managers
- Those Responsible for Customer and Supplier Relations
- Continuous Improvement Practitioners: Professionals who work on Six Sigma projects
- Anyone Interested in Problem-Solving
COURSE CONTENTS
- Problem solving and its importance.
- Problem solving tools.
- 8D methodology, its history and purpose
- 8D problem solving pyramid.
- Use of 8D in an organisation
- Benefits and Challenges of implementing 8D in an organisation.
- 9 stages of 8D problem solving