FUNDAMENTALS OF QUALITY OVERVIEW
E-LEARNING
-
Duration:
Duration: 2 hours
-
Price:
500 SAR
FOQ explains the importance of quality, identify areas for improvement, and implement effective quality control measures which will ultimately, improved quality leads to
increased customer satisfaction & higher levels of productivity.
Course Objectives
• Equip participants with the knowledge of Quality
• Understanding the fundamental of Quality
• Provide Understanding of Different tools being used for Quality
Target Audience
• Individuals, seeking to understand quality concepts
• Mid senior level executives who are interested to improve operational performance and efficiency and reduce redundancies and wastes
Pre-Requisites
There are no pre-requisites to attend this course, however basis Understanding of Process approach and FOQ will be beneficial.
MODULE 1
▪ What is Quality
▪ Definitions of Quality
MODULE 2
▪ Evolution of Quality
▪ Quality Management Components
▪ Quality Assurance vs. Quality Control
MODULE 3
▪ Process Management
▪ Risk Management
MODULE 4
▪ Famous Quality Frameworks
▪ 7 Tools of Quality
CERTIFICATION
At the end of the course, participants will obtain a certificate issued by Bureau Veritas