TRAINING  SESSIONS
 

• What is Quality
• Why is Quality
• Quality Principles
• Continuous improvement cycle (PDCA)
• Risk base thinking
• Process approach
• Definitions
• Introduction to ISO certificate
• ISO 9001-2015 Clauses
• Quality Management Systems & ISO Certificates

Course learning objectives

• Understand and explain the purpose and benefits of a quality management system

• Be aware of and outline the structure and content of ISO 9001 and its relationship with ISO 9000

• Interpret and explain the specific quality management-related requirements of ISO 9001

The aim of this course is to provide  students with the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2018.

ON COMPLETION, SUCCESSFUL STUDENTS WILL BE ABLE TO:

• With reference to the Plan, Do, Check, Act cycle, explain the process-based quality management system model for ISO 9001, and the role of internal audit in the maintenance and improvement of quality management systems
• Explain the role and responsibilities of an auditor to plan, conduct, report and follow up an internal quality management system audit, in accordance with ISO 19011:2018
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• Plan, conduct, report and follow up an internal audit of part of a quality management system based on ISO 9001, and in accordance with ISO 19011:2018

Objective of Course

• Understand ISO 9001: Learn the basics of the ISO 9001:2015 standard and its role in quality management.
• Master Internal Audits: Learn how to plan and conduct internal audits to assess compliance and improve the quality system.
• Prepare for Certification Audits: Understand what is needed to succeed in an ISO 9001 certification audit.
• Improve Processes: Identify non-conformities and propose solutions to improve organizational processes.

Our trainings are held at various training centers but can alternatively be held at your premises and tailored to your particular needs.

ON SUCCESSFULLY COMPLETING THE COURSE, STUDENTS WILL BE ABLE TO:

• Perform an audit as per the requirements of the ISO 9001:2015 Standard
• Understand key elements of the ISO 19011:2018 and ISO/IEC 17021-2015 Standards IAF MD 1 & MD 5
• Have knowledge of  key quality issues
• Plan an audit against a set of audit criteria
  Successfully execute a quality management systems audit
• Create clear, concise and relevant audit reports
  Communicate the audit findings to a client
• The course uses a variety of learning methods, including taught sessions, discussions and practical exercises and roles plays to achieve its aims. The practical exercises are based on an accompanying case study. 

More information 

:لمحة عامة 

الهدف من هذه الدورة هو تزويد المشاركين بالمعرفة والمهارات اللازمة لأداء عمليات تدقيق أنظمة إدارة الجودة الأولى والثانية والثالثة وفقًا لمعايير ISO 9001 (و ISO 9000)، وفقًا للمواصفة ISO 19011 و ISO/IEC 17021. حسب الاقتضاء

تم تصميم هذه الدورة للمندوبين الذين لديهم معرفة مسبقة بمبادئ ومفاهيم إدارة الجودة ومتطلبات ISO 9001. ويتطلب هدف التعلم والهدف التمكيني من المشاركين تطبيق وتوسيع هذه المعرفة السابقة في سياق إجراء تدقيق لنظام الإدارة. سيقبل CQI وIRCA الدورات التدريبية التي تتضمن بعض التغطية للبنود المحددة المتعلقة بإدارة الجودة في ISO 9001، وهي كافية لتمكين المندوبين من تحديث معرفتهم السابقة.

تتطلب هذه الدورة من المشاركين مراجعة نظام إدارة الجودة وفقًا لمتطلبات ISO 9001، بما في ذلك القدرة على تحديد أدلة التدقيق لإثبات المطابقة أو عدم المطابقة

أسئلة امتحان الدورة يمكن أن تتعلق بأي متطلبات ISO 9001 والمعرفة السابقة المتوقعة

Objectives:

• Introduce ISO Standards for Customer Satisfaction: Familiarize participants with the key ISO standards for managing customer satisfaction, complaints, and disputes.
• Raise Awareness of Customer Expectations: Teach participants how to recognize the importance of meeting and exceeding customer expectations for better relationships and loyalty.
• Understanding Complaint and Dispute Management: Provide knowledge on how to effectively handle customer complaints and disputes to improve satisfaction.
• Improve Feedback Management: Show how to measure, monitor, and use customer feedback to enhance services and products.
• Promote Continuous Improvement: Highlight how using customer feedback can lead to ongoing improvements in processes and quality.
• Support Ethical Practices: Ensure participants understand the importance of creating and following ethical codes of conduct in their customer interactions.

This training helps participants understand the significance of customer satisfaction management and equips them with the knowledge to implement best practices in their organization.

:عند اكتمال الطلاب بنجاح للدورة، سيكونون قادرين على

فهم مبادئ ومفاهيم معيار ISO 21001 في سياق إدارة المؤسسات التعليمية.

تطبيق تقنيات التدقيق الداخلي لتقييم مطابقة أنظمة إدارة التعليم لمعيار ISO 21001.

تحديد مجالات عدم المطابقة وصياغة التوصيات لتحسين نظام إدارة التعليم.

التعاون مع أصحاب المصلحة لضمان الامتثال وتعزيز التحسين المستمر للعمليات التعليمية.

التواصل بفعالية مع نتائج التدقيق وأهمية الامتثال لمعيار ISO 21001 لأصحاب المصلحة المعنيين.

المساهمة في تطوير وتنفيذ خطط العمل لتعزيز نظام إدارة التعليم وفقًا لمتطلبات المعيار.

متابعة توصيات التدقيق وتقييم فعالية التصحيحات المتبعة لحل عدم المطابقة.

تهدف هذه الدورة إلى تزويد المشاركين بالمهارات اللازمة لإجراء تدقيقات داخلية فعالة والمساهمة في التحسين المستمر لأنظمة إدارة التعليم وفقًا لمعيار ISO 21001.

OBJECTIVES
 

On successfully completing the course, delegates will have:

• Explain the key auditing requirements of ISO 39001
• Plan an RTSMS audit
• Undertake a RTSMS audit
• Report the audit findings
• Conduct audit follow-up and closeout
• Interpret the requirements of ISO 39001 from an workshop perspective in the context of their organization
• Implement key elements of ISO 39001
• Conduct a base line review of the organizations current position with regard to ISO 39001 

• Benefits of good Environmental Management
• Key Environmental Management System (EMS) Elements ISO 14001
• Environmental Management System as a Process (Plan / Do / Check / Act)
• Developing and Communicating an Environmental Policy
• Determining Organization’s Compliance Obligations
• Setting Environmental Objectives and Programs to Achieve Them
• Identifying and Analyzing Environmental Aspects and  its Impact 
• Understanding Environmental Impacts
• How to Determine Significant Environmental Aspects
• Carrying Out an Environmental Audit  
• EMS Performance Monitoring, Measurement, Analysis and Evaluation
• Checking and Evaluation of Compliance Obligations

• What is Environment 
• Why is Environment management system 
• Definitions
• Introduction to ISO Certificate
• ISO 14001-2015 Clauses
• Environmental Management System & ISO Certificates
• How to plan and perform Internal Audit 
• Auditor Qualifications

On successfully completing the courses, student will be able to:

• Perform an audit as per the requirements of the ISO 14001:2015 Standard
• Understand key elements of the ISO 19011 and ISO/IEC 17021 Standards
• Be familiar with  key environmental issues
• Plan an audit against a set of audit criteria
• Successfully execute an environmental management systems audit
• Understand the differences between QMS and EMS audits
• Create clear, concise and relevant audit reports
• Communicate the audit findings to a client

The course uses a mixture of taught sessions, discussions and practical exercises to  achieve its aims.  The practical exercises are based upon a fictional company. However, the procedures, work instructions and data are typical and could relate equally to many different enterprises. The practical exercises have been carefully designed to focus on issues that commonly arise during EMS audits.

Objectives

This CQI-IRCA certified course is taught through a series of interactive exercises and workshops, with the overall goal being to quality you as a Lead OHSMS Auditor.

• Understand the operations of a Quality Management System (OHSMS) based on ISO 45001
• Acknowledge the correlation between ISO 45001 and other standards and regulatory frameworks
• Understand the auditor’s role to plan, lead and follow-up on a management system audit in accordance with ISO 19011
• Learn how to lead an audit and audit team
• Learn how to interpret the requirements of ISO 45001 in the context of a OHSMS audit
• Acquire the competencies of an auditor to plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011

• An appreciation of the importance of controlling Information Security in all types of business activities
• The ability to plan, conduct and report on a process based activity
• An appreciation of Risk Analysis process
• Detailed review and interpretation of the main requirements of ISO/IEC 27001:2022
• Learn how to use Annexure A of ISO/IEC 27001:2022
• Evaluating corrective actions for root cause and effectiveness
• Auditor competence (as per ISO 19011, IRCA norms & industry best practices
• Audit as per the requirements of ISO/IEC 27001:2022 standard
• Understand key elements of ISO 19011 and ISO/IEC 17021 standards
• Understand key information security issues
• Plan an audit against a set of audit criteria
• Successfully execute an Information Security Management system audit
 

• Introduction to Health and Safety Management System ISO 45001
• Workplace Health and Safety Management Systems
• The legislative framework for health and safety (other laws, regulations and standards)
• An overview of the role of health and safety representatives and committees
• Identify the legal requirements and effective methods for engaging with workers and their representatives in health and safety matters and decisions.
• Identifying & managing hazards and risks
• Reviewing the hazard and risk process
• Injury and incident investigation reporting practice
• Emergency preparedness plan
• Evaluation of the Health and safety Management system 

OBJECTIVES

Students will learn how to:

• Conduct an integrated process-based ISO 9001 / ISO 14001 / ISO 45001 internal audit
• Use a positive audit approach that seeks to add value
• Identify audit criteria for the organization that goes beyond ISO 9001 / ISO 14001 / ISO 45001
• Develop a checklist unique to the organization to be audited
• Use document review, interviews and observation to collect objective evidence
• Auditing skills training workshops and exercises
• Evaluate the organization’s status relative to each requirement of ISO 9001, ISO 14001 and ISO 45001 standards
• Communicate findings in a clear and useful way

• What is a Complaint?
• Why do customers complain?
• How is a complaint a gift?
• The customers' needs when they complain
• Some important statistics
• Efficient Work Practice
• Principles
• Guidelines for complaints handling in organizations ISO 10002

• Who is the customer?
• Customer satisfaction
• What is a Customer Satisfaction Survey?
• Principles
• Customer Satisfaction guidelines for monitoring and measuring (ISO 10004:2012)
• The relationship between customer expectations and customer satisfaction
• Developing questionnaire
• Customer Satisfaction Index
• Customer Satisfaction Closed-Loop

OBJECTIVES

• On successfully completing the course, delegates will be able to:

• Understand Risk Management principles

• Be familiar with Risk Management and ISO 31000:2018 “jargon”

• Recognize benefits of ISO 31000 standard and integration with other standards

• Realize that risk management according to ISO 31000 is divided into a strategic framework defined by top management and a operational risk management process for different processes and products.

• Learn how to establish the context with tools like Balanced Scorecard, SWOT-Analysis or Parameter Diagrams.

• Know how to create and use typical risk management templates (e.g. likelihood and consequences ranges, risk matrix and risk treatment plans).

OBJECTIVES

• Quality Evaluation
• Defining Quality
• What is Quality?
• Dimensions of Quality
• Evolution of Quality Management
• The Building Blocks of Quality
• Deming's Cycle
• Cost of Poor Quality
• Discover the International Standards

• Introduction
• Types of performance measures
• Difference between KRIs and KPIs
• Past / Current / Future Performance Measures
• Balanced scorecard
• Foundation Stone
• Journey from a Mission and Vision to KPI
• Linked to quality management system requirements in terms of setting objectives and measurement & monitoring of its processes
• Examples

• The definition of audits
• ISO 19011:2011
• Internal audit requirements
• The principles of auditing
• Auditor roles and responsibilities
• The audit process
• Audit reporting and follow-up
• Auditor competence

• Definition of quality, quality control and quality assurance
• Difference between quality control and quality assurance
• Seven quality tools and their usages
• Check Sheets
• Cause and Effect Diagram
• Histogram
• Control Chart
• Scatter Diagrams
• Stratification
• Flowchart

• What is Quality 
• Evolution of Quality 
• Quality Assurance
• Quality Control 
• Costs of Quality
• Dimensions of Quality
• Example of Quality Dimensions
• Improvement Cycle 
   

Course Objectives:

• Understand the principles and methodology behind Failure Mode Effects Analysis (FMEA).
• Learn how to identify and assess potential failure modes in a system or process.
• Gain skills to evaluate the impact and likelihood of failures.
• Understand how to prioritize risks based on severity, occurrence, and detection (RPN).
• Learn how to develop mitigation strategies to reduce risks and improve system reliability.

• Different between hazard & risk
• What is hazard identification?
• When should hazard identification be done?
• What types of hazards are there?
• How do I know what is a hazard?
• How to identify hazard?
• Rating Scales
• Severity and Occurrence
• Risk Factor
• Hazard Matrix 
• Eliminating Hazard using Hierarchy of Controls

Objective:

An understanding of the real causes of accidents can minimize workplace incidents, which are the root cause of injuries, property damage, and financial losses. This course also covers the processes involved in conducting a systematic incident investigation.
 

OBJECTIVES

• An appreciation of the importance of controlling Information Security in all types of business activities
• The ability to plan, conduct and report on a process based activity
• An appreciation of Risk Analysis process
• Detailed review and interpretation of the main requirements of ISO.IEC 27001
• Learn how to use Annexure A of ISO/IEC 27001
• An appreciation of documented management systems to control Information Security
• Evaluating corrective actions for root cause and effectiveness

• Foundations in health and safety
• Health and safety management systems – PLAN
• Organizational health and safety roles and responsibilities
• Health and safety management systems – risk assessment
• Health and safety toolbox
• Preparing for work
• Personal protective equipment (PPE)
• Hazards type 
• Health and safety management systems – monitoring, investigation and recording
• Construction site issues – hazards and risk control
   

• The QUEST Forum and its purpose
• The history and background of TL 9000
• TL 9000 metrics overview
• The Life Cycle Model
• Relationship of TL 9000 to ISO 9001
• Breakdown of the “additional” requirements beyond ISO registration process
• Examples of each type of metric (common, hardware, software and services)

• Facility Management Issues
• Facility Management Systems overview
• A clear understanding of Facility Management terminology and its correct usage 
• Knowledge of the fundamental concepts and requirements of Facility Management which uses the existing standards ISO 41001
• Awareness of the skills and resources necessary to successfully audit a Facility Management system
• Create clear, concise and relevant audit reports
• Internal Audit Techniques and Case studies
• Practical Exercises and Feedback

OBJECTIVES

On successfully completing the course, delegates will be able to:

• Explain the principles of auditing to ISO 55001:2024Introduce and apply a four theme approach to assessing the elements of ISO 55001 and their integration
• Prepare and conduct asset management audits
• Recognize the role of maturity models for continual improvement in asset management
•  Awareness of the skills and resources necessary to successfully audit Asset Management system
• Appreciation of the structured approaches available for the improvement of value realization from assets
• Create clear, concise and relevant audit reports

• Introduction to Project Management 
• The ISO 21500 Standard
  • Introduction to ISO 21500 (structure, purpose)
  • Fundamental principles of project management according to ISO 21500 (focus on key principles)
  • Simplified overview of project management processes defined in ISO 21500
• Project Management Processes
• Best Practices for Project Management 

• Understand key energy issues
• How PDCA forms the foundation of ISO50001:2018 Standard? 
• Understand the ISO 50001:2018 standard requirements
• Energy Management Systems overview.
• What to look for in Policy and Planning?
• What to look for in Implementation and Operation?
• Identify strengths and weaknesses of an EnMS
• What to look for in Checking and Corrective Action?
• What are internal audits? 
• Create clear, concise and relevant audit reports
• Communicate your report to relevant personnel and management

• Introduction for Cause and Effect Diagram
• Objective of fish bone diagram
• Application of fish bone diagram
• Benefits of fish bone diagram
• Disadvantages of fish bone diagram
• Creating a fish bone diagram
• Use fish bone diagram for RCA

• Repositories for Long Term Storage of Library Material
• 7 Storage Principles
• Understanding ISO 11799:2015 Standard Requirements
• Definitions
• Sitting , Construction and Renovation of Building and Around Areas
• Storage and Archiving of Every Medium of Library Material
• National and International Buildings Regulations
• Auditing techniques including effective auditing of management
•  Exercises to consolidate newly learned skills

• Introduction to RCAM
• Background to 5 Why Analysis Technique
• Why 5 Why?
• Who should perform 5 Why?
• Benefits of 5 Why
• Limitations of 5 Why
• Overview of 5 Why Technique

• TQM Introduction
• Why Quality?
• Quality Philosophies
• TQM for Middle Management
• Process Improvement in TQM
• TQM for Top Management
• Quality Management System (QMS) ISO 9001

The objective of this three-day training is to provide participants with a comprehensive understanding of Six Sigma and Lean methodologies, enabling them to:

• Acquire Fundamentals: Understand key concepts of Six Sigma and Lean to improve process quality and efficiency.
• Identify Roles and Responsibilities: Recognize different roles (Green Belt, Black Belt, Champion) and their impact on improvement projects.
• Master the DMAIC Cycle: Effectively apply the Define, Measure, Analyze, Improve, and Control phases to structure improvement projects.
• Utilize Practical Tools: Learn to use tools such as SIPOC diagrams, Measurement System Analysis (MSA), and Design of Experiments (DoE).
• Conduct Case Studies: Develop practical skills by creating project charters and performing data analyses and pilot tests.

This training aims to enhance quality management skills and foster a culture of continuous improvement within teams and the organization.

On completing the course, delegates will be able to:

• Understand the purpose and use of EnMS, making reference to the high-level structure and the framework for EnMS standard
• Understand the terminology /definitions Effectively Plan for Stage 1 and Stage 2 audits of an organization
• Apply the knowledge of the ISO 50001:2018 Standard requirements and apply in a real time, simulated audit situation
• Effectively perform a full 1st, 2nd or 3rd party assessment of Energy Management Systems and generate audit findings
• Assess the overall conformity (or otherwise) of an EnMS to the audit criteria

At the conclusion of this course delegates will have been provided with : 

• an understanding of the key requirements  of  ISO 17025:2017 
• an understanding of the philosophy behind the standard, and the approaches to laboratory certification
• an understanding of the basic ISO 17025 concepts and the additions to ISO 9001
• an understanding of the potential benefits of implementation of ISO 17025 
• Internal auditing concepts, methods and practices 

Management of the cloud security program based on ISO/IEC 27017 and ISO/IEC 27018 - Foundation

ISO/IEC 20000 - Introduction to IT Service Management Systems (ITEMS)

Course Objectives:

• Understand ISO 27701 and its role in privacy management.
• Learn how it connects to ISO 27001 and GDPR.
• Know how to implement and maintain a Privacy Information Management System (PIMS).
• Learn to manage privacy risks and protect personal data.
• Understand how to ensure compliance with privacy laws.

ISO 28000:2022 - Supply Chain Security Management - Internal Auditor

ISO 55001:2014 Asset management - Lead Auditor

ISO 22301:2019 Business Continuity Management -Lead Auditor

IOBJECTIVES

On completion, successful delegate will be able to understand and describe: 

• The purpose, structure and significance of a BCMS; 

• The terms and definitions used in auditing, including objectives, criteria and scope; 

• The audit cycle;

•  Auditor/lead auditor responsibilities; 

• Planning and conducting audits of processes for which documented procedures do or do not exist; 

• Gathering and evaluating objective evidence; 

• Audit reporting and follow-up.

• To provide delegate with the knowledge and skills required to perform an internal audit of part of a business continuity management system based on ISO 22301 and; 

• Report on the effective implementation and maintenance of the management system in accordance with ISO 19011.

The objective of this course is to equip participants with the necessary skills to understand and apply the principles of risk management in accordance with the ISO 31000 standard. By the end of the training, participants will be able to:

1. Understand key concepts of risk management and the distinction between risk management and risk assessment.
2. Establish and maintain a risk management framework integrated within the organization.
3. Apply the risk management process, including risk identification, analysis, and treatment.
4. Develop risk treatment plans and maintain a risk register.
5. Acquire auditing skills to evaluate the effectiveness of the risk management framework and conduct audits in accordance with ISO 31000.

ISO 20121 – Sustainable Events -Foundation

ISO 20400:2017 - Social Sustainable Procurement Awareness and Internal Auditor

OBJECTIVES

Students will learn:
 

• The standard requirements
• How to effectively audit the intent of ISO 37001:2016
• The organization and its context
• The needs and expectations of interested parties
• Design and development controls
• Leadership and commitment
• Risks and opportunities
• Performance evaluation
• Identification and reporting of non-conformances in the process audit
• Evaluation of corrective actions for root cause and effectiveness
• Auditing techniques including effective auditing of management

OBJECTIVES

Understand and prioritize the threats to your business with the international standard for business continuity. ISO 22301:2019 specifies the requirements for a management system to protect against, reduce the likelihood of, and ensure your business recovers from disruptive incidents

SMETA -4 Pillars (SEDEX)- Awareness

ISO 26000:2010 Social Responsibility Lead Auditor

ISO 26000:2010 Awareness and Internal Auditor

ISO 14067:2018 Product Carbon Footprint Lead Implementer

Carbon Footprint Calculation 14064-3 Introduction course

Carbon Footprint Calculation 14064-1 Introduction course:

ISO 14971:2019 Risk Management for Medical Devices

ISO 13485 Medical Devices Quality Awareness & Internal Auditor

ISO 41001:2018 Facility Management - Lead Auditor

Objectives

By the end of this training, participants will be able to:

• Explain the key principles and methodology of HAZOP.
• Prepare for a HAZOP study, including organizing roles.
• Conduct a procedural HAZOP study.
• Write and improve HAZOP recommendations.
• Apply complementary hazard identification methods.
• Rank risks and ensure follow-up on recommended actions.

OBJECTIVES

• Gain a thorough understanding of the ISO 22000:2018 standard and its intent.
• Review and analyze food safety issues and their relevance to the standard.
• Understand the importance of clear knowledge of the organization's defined processes, their sequence, and interaction.
• Develop the ability to plan, conduct, and report process-based audit activities effectively.
• Learn how to identify and report non-conformances during process audits.
• Evaluate corrective actions by investigating root causes and assessing their effectiveness.
• Master auditing techniques, including the effective auditing of management systems.

Objective:

At the conclusion of this course, delegates will be able to:

• Understand the purpose of Good Hygiene Practices.
• Recognize basic concepts of Best Hygiene Practices.
• Understand the reasons for food poisoning.
• Explain the benefits of Good Hygiene Practices in compliance with municipal requirements.
• Familiarize with local food safety legislation to ensure Good Hygiene Practices.
• Understand the importance of temperature control in food safety.
• Recognize the cost of poor hygiene and the benefits of Good Hygiene Practices.
• Identify the Ten Reasons for Food Poisoning.
• Understand the importance of pest control in food handling environments.
• Acknowledge the importance of cleaning in maintaining food safety.

Objectives:

By the end of the day, participants will be able to:

• Understand the basic principles of the HACCP system.
• Identify food safety risks (biological, chemical, physical).
• Recognize Critical Control Points (CCPs) in food production.
• Know how to monitor CCPs and take corrective actions when necessary.
• Understand the importance of record-keeping for food safety.

Objectives:

This course aims to:

• Equip participants with the knowledge and skills to understand and apply the HACCP system to manage food safety hazards.
• Teach how to identify, assess, and control food safety risks in various food-related processes.
• Enable the creation and implementation of an effective HACCP plan, based on its 7 core principles.
• Provide a systematic approach to food safety, helping businesses reduce potential hazards and ensure compliance with food safety regulations.

The aim of this course is to provide delegates with the knowledge and skills required to perform first, second and third-party audits of Food Safety management systems against ISO 22000:2018, in accordance with ISO 19011 or ISO 17021, as applicable.

Delegates who successfully complete this CQI and IRCA Certified ISO 22000 Lead Auditor (FSMS) Training course (within three years prior to applying to become a certified auditor) will satisfy the training requirements for initial certification as a CQI-IRCA Certified OH&SMS auditor.

ON SUCCESSFULLY COMPLETING THE COURSE, STUDENTS WILL BE ABLE TO:

• Audit an FSMS as per the requirements of the ISO 22000:2018 Standard
• Understand key elements of the ISO 19011 and ISO/IEC 17021 Standards and their application
• Plan an audit against a set of audit criteria
• Successfully execute a Food Safety Management System audit.
• Create clear, concise and relevant audit reports
  Communicate the audit findings to a client

▪ Gain awareness of the scope of the updated FSSC 22000 v6 

▪ Understand the relevant transitional changes from FSSC 22000 V5.1 to FSSC 22000 V6 

▪ Apply the relevant Version 6 changes to current practice

OBJECTIVES

• Understand the ISO 22000 standard and FSSC V 6.0 requirements
• Understand food safety management issues
• Plan an internal audit against a set of audit criteria
• Contribute to the continual improvement of the management system.
• Create clear, concise and relevant Internal audit reports. 

OBJECTIVES

• Understand what carbon/GHG emissions are and recognize their impact Identify the specific greenhouse gases and the internationally accepted standardized (ISO 14064-1 and WBCSD/WRI Organizational GHG Protocol).
• Identify those aspects of their organization’s activities that contribute to carbon emissions.
• Know how to use standardized approaches, emissions factors, calculate scope1 and scope 2 emissions.
• Consider data management and quality issues, reporting and understand the importance of third party verification.

Objectives:

• Understand the basics of continuous improvement.
• Identify inefficiencies in processes.
• Learn how to implement simple improvements.
• Create an action plan to improve processes.

OBJECTIVES

• Knowledge of the fundamental concepts and requirements of FSSC 22000 which uses the existing standards ISO 22000:2018 and PAS 220
• Knowledge of sector PRPs
• Awareness of the skills and resources necessary to successfully audit a food safety management system
• Bureau Veritas Interpretations of the standard

Objectives:

• Understand the key requirements of the IFS Food Standard Version 8.
• Learn how to implement a food safety management system based on IFS Food v8.

Course Objectives:

• Understand the requirements of ISO 37001:2016 Anti-Bribery Management System (ABMS).
• Learn how to audit an Anti-Bribery Management System based on ISO 37001.
• Develop skills to plan, conduct, and report on audits.
• Identify non-conformities and recommend corrective actions.
• Understand the role of a lead auditor and how to lead audit teams effectively.
• Ensure compliance with anti-bribery regulations and improve organizational practices.

Course Objectives:

• Understand AI: Learn the basics of Artificial Intelligence (AI).
• Why AI Matters: Understand why AI is important to your organization.
• Recognize AI Risks: Identify potential risks and challenges related to AI.
• Support AI Integration: Learn how you can help your organization manage AI.
• Overview of ISO/IEC 42001:2023: Get familiar with the standard for AI management.

OBJECTIVES

This International Standard is expected to benefit entities,governments, project proponents and stakeholders worldwide by providing clarityand consistency for quantifying, communicating and verifying greenhouse gasesgenerated during a product’s life cycle 

Specifically, this standard will:

• Provide further requirements for the methods to be adoptedin assessing the Carbon Footprint of Product (CFP)
• Assist in the creation of efficient and consistentprocedures to provide CFP information to interested parties
• Enhance the GHG accounting for life cycle emission greatestpotential for reductions of GHG
• Enhance the credibility, consistency, and transparency of quantificationof products GHG emission and removal
• Allow entities to identify and understand risks andopportunities associated with value chain emissions
• Facilitate the evaluation of alternative product design andsourcing options, production and manufacturing methods, raw material choices, recyclingand other end of life stages,
• Facilitate the development and implementation of Product GHGmanagement strategies and plans;
• Increase investor confidence;
• Engage suppliers , consumers and other value chain partnersin GHG management and sustainability;
• Enhance stakeholder information and corporate reputationthrough public reporting
  Provide guidance to Organization who wish to communicate aCFP

Course Objectives:

• Learn the basics of ISO 56002:2019 (Innovation Management).
• Understand how to create an innovation management system.
• Align innovation with business goals.
• Improve innovation processes.
• Build a culture of innovation in your organization.
• Understand the benefits of ISO 56002 for driving innovation.

Objectives:

• Understand key changes from ISO 55001:2014 to ISO 55001:2024.
• Learn the steps for transitioning to ISO 55001:2024.
• Ensure compliance with the new requirements.